faq

Frequently asked questions

ARE THESE VINYYL?

No, these are stenciled.



DOES THIS MEAN THAT INNI BY LA SOURCE IS ORGANIC?

Organic is a term used in relation to food, to identify food that is free of chemical fertilisers, genetic-modification and additives such as preservatives and colourings. Increasingly, the term “organic” is being applied to skincare, though the definition for “organic” skincare is vague. INNI by La Source’s guarantee however, is that our plant-based products all do not contain mineral oil, parabens, fillers, artificial colourants and fragrances.



DO INNI BY LA SOURCE PRODUCTS CONTAIN SYNTHETIC PRESERVATIVES?

No, INNI by La Source products are free of synthetic preservatives, fillers, colourants and fragrances as well as parabens and mineral oil.



WHAT IS THE PRODUCTION ORIGIN OF INNI BY LA SOURCE PRODUCTS?

INNI by La Source products are all researched and produced Canadian laboratories.



ARE INNI BY LA SOURCE PRODUCTS HYPO-ALLERGENIC?

Our products are plant and nature-derived, and are created to be as gentle on and nourishing to the skin, as possible. Allergic reactions are rare. It is however possible to be allergic to almost anything, including naturally-occurring substances and matter. If you suspect sensitivity to an ingredient, please conduct a patch test first, on a small area of your skin.



ARE INNI BY LA SOURCE PRODUCTS TESTED ON ANIMALS?

INNI by La Source products are not tested on animals.



ARE INNI BY LA SOURCE PRODUCTS VEGAN-SAFE?

INNI by La Source products largely use 100% plant-derived ingredients. Our “Skin Restoration Night Balm”, “Soft & Smooth Lip Balm”, “Release Soothing Balm” and “Healing & Hydrating Body Lotion” are 4 products which contain beeswax.



I’M PREGNANT, IS IT SAFE TO USE INNI BY LA SOURCE?

INNI by La Source products do not contain Retinoids and Salicylic Acid. The topical use of such ingredients in small quantities (such as skincare) have not been proven to cause any complications to the child or at birth.



I’D PREFER TO SHOP IN-STORE, WHERE IS INNI BY LA SOURCE AVAILABLE?

INNI by La Source is available at our flagship spa in Orchard, Singapore. Its full address is: 581 Orchard Road, #02-17/18 The Shopping Gallery at The Hilton, 238883